Privacy Policy

What we collect

When you order. Your name and email address (entered at checkout and sent to us by our payment provider), the amount and currency paid, a payment reference, the template you chose and the time of your order. We also record which version of our policies you accepted at checkout, and your email address with that record.

In your order page. The business details you submit (for example business name, what you do, contact details, address, social links, colours, text and domain request), files you upload (logo, photos, documents), and the messages you exchange with our team. Please do not send information that is not needed to build your website.

When you contact us. The name, email and message you send through the contact form, or the email you write to us, and any support request you open. A privacy request records your email, the type of request and your details.

Automatically. Your IP address is used for security and to limit abuse (for example to stop repeated form submissions); it may appear in security and audit logs. Our servers log requests and errors. Sign-in sessions use a cookie. Page-view statistics may be collected with a privacy-focused analytics tool where we have enabled it. See the Cookie and Tracking Notice.

Affiliate links. If you arrive through an affiliate link and you allow affiliate tracking, we store the referral code so the sale can be credited to the right affiliate.

We do not receive or store your payment card number.

Why we use it

• To take and confirm your order, create your account and send you a receipt and sign-in links.
• To build, deploy and deliver your website, and to ask you questions about it.
• To answer your messages and support requests and handle refunds or complaints.
• To keep the service secure, prevent fraud and abuse, and keep records we are required to keep (for example payment and accounting records).
• To credit affiliates, only if you allow affiliate tracking.

Marketing

We do not send marketing emails today and we do not sell your personal information. If we start offering marketing messages, it will be optional, unticked by default and you will be able to withdraw it.

Who receives it

We use other companies to run the service. They receive only what they need for their task:

• Dodo Payments: our payment provider and merchant of record. It takes your payment and collects the payment details it needs, such as billing details, for payment, fraud checks, tax and chargebacks. For that information Dodo Payments decides how it is used and is responsible for it under its own privacy terms; we receive your email, name and a payment reference.
• Resend: sending our emails (receipts, sign-in links and order updates). It sees the recipient address and the message.
• Our hosting and storage providers: the server and storage that run this site, hold your uploaded files and store backups.
• Cloudflare: once your website is delivered, it is published on Cloudflare Pages. What you put on your website (business name, contact details, text, images) becomes public.
• Endorsely and a self-hosted analytics tool: only where enabled and, for Endorsely, only if you allow affiliate tracking.

We may also disclose information when the law requires it or to protect our rights. Members of our team can see your order information to do their work; access is limited by role.

Where information is processed

Some of the providers above operate in or process data in other countries. We have not published a complete list of locations, and we do not claim that your information stays in any one country.

How long we keep it

We keep information for as long as we need it for the purposes above and to meet legal, tax and accounting duties. We have not fixed a standard retention period for every category. You can ask us to delete your information (see below); we may have to keep some records, such as payment and invoice records, where the law requires it, and we will tell you if we do.

Security

Connections to this site use HTTPS. Access to order information is limited by role, your order and files are available only to you and our team, and uploaded files are checked and stored privately. No system is perfectly secure; if there is a breach that affects you we will tell you as the law requires.

Your rights and how to use them

You can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to erase it, withdraw any consent you gave, and make a complaint. Use the privacy request form, write to hello@100dollaragency.xyz, or, if you are signed in, use the privacy page in your account.

To protect you, we check that a request comes from the person it concerns before we share or delete anything. If you are signed in, that check is your sign-in; otherwise we may ask you to confirm from the email address on your order. We keep a record of each request, a named person works on it, and we tell you the outcome. If you are not satisfied, see Contact and Grievance Redressal. Where the law gives you the right to complain to a data protection authority, you may also do so.

Children

This service is for businesses and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will deal with it.

Changes

When we change this policy in a way that matters, we change the version number and date above. We record the version you accepted at checkout.

Contact

hello@100dollaragency.xyz. For complaints see Contact and Grievance Redressal.